While the owners and managers of DocPros have been in the notary and escrow field for over 30 years, DocPros has been in the business of providing timely, professional loan document signing services since 2002. We know how sensitive the final step of the process can be and we are committed to helping you achieve your goals. Our notary signing agents are professional, experienced independent contractors who are committed to bringing a pleasant and successful conclusion to the borrowing experience. Our staff of schedulers is ready and waiting to provide you with excellent service. Please consider us a part of your team and let us know how we can help!

We have thousands of notary signing agents and attorneys throughout the nation. Our strict screening process insures that each notary or attorney is at the top of their field. We typically do not recruit, but rely on referrals from our partners in business and only accept the notary or attorney who is willing to comply with our requirements.

Each notary and attorney is: 1. subject to a notary law and loan signing test and background check, 2. duly commissioned and bonded 3. required to submit proof of E&O Insurance and, 4. subject to ongoing audit. In addition, we are committed to continuing education and keep our independent contractors advised of new laws and lender requirements as the world of finance changes.

Our office hours are 8 am – 5:30 pm PST. We accept new orders and loan documents 24/7, but do advise that new orders received after 5:30 pm PST will be filled the next business morning.

Our on-call representative is available to assist each client and notary as needed between the hours of 5:30 pm and 8 am PST and throughout the weekend. Should you require help of any kind during this time frame, please call 951-304-7738 and press 1.

Absolutely! DocPros has been at the forefront of the electronic closing process and our staff and notaries are very experienced with both of these platforms. We will help you place your order and assign us the loan as well as coordinate with the most qualified and technologically equipped notary in your borrower’s area. Each notary will utilize their own laptop and internet connection so as to not inconvenience the borrower. In addition, we provide full training and tech support 24/7 so as to ensure a successful eSign or eClose transaction.

Once you have registered with us, you will have a copy of our fee schedule on your Home Page for your review. If you wish to receive a copy prior to registering with us, please contact us with your request.

Our registration process is simple and once you have registered, our system will save your boilerplate information for future orders. To get the ball rolling, please click on New Client Register Now on the home page and enter your email address and password of your choosing. Once you have provided us with your basic contact info, you may also complete the “Special Instructions” text box with any standard instructions that you may have for us on all of your files. You will have the option of editing this field on each order as needed.

Once you have completed your profile page, the screen will automatically refresh to your Home Page where you will be able to see all of your files and their status at a glance. One of your options will be to “Place an Order.” The order page is fairly intuitive with various drop-down menus and options to select to communicate to us regarding the nature of your closing. Feel free to type additional info into the “Special Instructions” field.

We are always glad to add experienced, professional notaries and attorneys to our team. To get things started, please click on New Notary Register Now on the main page and enter in your email address and password of your choosing. The page will refresh and you will be able to provide us with your basic contact information, experience, etc. You will also be required to complete a test so that we can be assured of your knowledge of loan documents and notary law as well as your ability to conduct a loan closing with confidence and professionalism. You will also need to submit a signed copy of our Independent Contractor Agreement and W9 (you will be able to find these on your Home Page once you have registered) as well as a copy of your Notary Commission, Bond and E&O Insurance.

We have been on all of the major title company’s approved vendor lists for years and are happy to put you in touch with the appropriate corporate personnel to verify our status. We are also approved with Provident, AmTrust, Flagstar, etc. In addition, we are proud of our relationships with the smaller title and escrow companies and are more than happy to fill out any paperwork needed to add us to your particular company’s list. Please direct all inquiries of this nature to info@docpros.net and one of our staff will respond promptly.